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The fastest way to find the answers to most questions is to check out our Frequently Asked Questions section, or give me a call.

If you're looking for product service installation or maintenance advice, download our comprehensive guides here.

If you've not yet received items purchased from our store then please sign in to your account or use the links in the Menu to check on the current status of your order. Please remember if you have purchased wheels or a custom frame, these items are built to order, so can take between 1 week in the case of most of our wheels, and up to 8 - 10 weeks for frames.

If you can't find the answers you're looking for then please fill out our contact form and we'll do our best to get back to you as quickly as we can.

Or give us a call.  You might not get hold of me first time as I spend a lot of time in my shed making stuff like bikes and wheels. If that's the case please leave a message on my automatic precision listening machine. Or just try again a bit later.

Email: spinfo @ (without the spaces)

UK Tel: 01789 459193
Intl Tel: +441 789 459 193

Office Hours: UK Time Zone
Weekdays 0930 - 1730

For returns or service, please get in touch for instructions before packing up and posting.