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Terms & Conditions

SPN Industries Company Ltd ("SPN") is registered in England and Wales. Registration Number 08786823. uk VAT Registration Number  177258671.

Access to and use of this website and the products and services available to purchase through this site are subject to the following terms and conditions. By using this website you are agreeing to be bound by our Terms and Conditions and our Privacy Policy.

The Terms and Conditions may be changed or updated by SPN from time to time and without prior notice. Any use of the site following such a change assumes acceptance of the new Terms and Conditions.

General Terms of Use

You may use the website only in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which include complying with all applicable laws, regulations and codes of practice within the UK and any other jurisdiction from which you are accessing the site.

In using the site you agree that you:

  • will provide true, accurate, current, complete and non misleading information on any registration form or as otherwise reasonably requested by SPN
  • will not disclose any unauthorised, false or fraudulent details
  • will not post, transmit or otherwise disseminate any information on or via the website which is or may be harmful, vulgar, obscene, defamatory, harmful, tortuous, racist or otherwise illegal or offensive
  • will not post, transmit or otherwise disseminate any materials that infringe the proprietary rights of any third party including intellectual property rights and rights of privacy

If you are provided with a User ID, password or other information as part of our procedures it is your responsibility to treat such information as confidential and not disclose it to any third party. SPN reserves the right to disable any User ID or password either chosen by you or allocated by SPN in the event that SPN believe you may have failed to comply with the Terms and Conditions.

You are responsible for your method of access to this website. You are also responsible to ensure that all persons accessing this website through your internet connection are aware and in compliance with the Terms and Conditions.

SPN will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.

Online purchases

You may purchase products online at ridefullgas.com.

By placing an order online you make an offer to purchase in accordance with these Terms and Conditions. We will acknowledge receipt of your order both online and via an email order confirmation but this does not constitute our acceptance of your offer to purchase. Your offer has been accepted only when we have confirmed that the order has been accepted. Payment is taken at the point of acceptance.

You can return items unused within 14 days of receipt. Please see our Returns Policy for exclusions, conditions and method of return.

Description, pricing and availability

We aim to ensure that all details, descriptions and prices appearing on this website are accurate, but from time to time errors may occur. Whilst we try to accurately represent the colour of an item in our photography please be aware the image you view will be affected by the settings of the computer or device on which it is viewed which may change the colour and appearance from the actual colour of the item.

All items sold are subject to availability and whilst every effort is made to fulfil your order, if your item does become unavailable (for example it has been sold offline and the website has not yet been updated with the live stock situation) then we will advise you by email if we have to cancel your order for this reason, and no payment will be taken.

Payment

All prices displayed on the website are for the purchase of the product only, and do not include delivery. For international orders for delivery outside of the UK / EU, additional duties and/or taxes may also be applied to your order upon import to your country. You should check with your local customs office about the current rates in force as we cannot advise on this, nor include these charges at checkout.

Delivery costs are charged in addition to the product price and are included in the total cost at checkout. Your order may qualify for free delivery.

Orders shipped to your nominated delivery address outside of the UK and / or the EU may also be subject to further charges specific to your country of residence, such as import duties and taxes. These charges are not included in the total cost you pay at checkout in our store, and must be paid by you, and to your Customs / Tax Office, either directly or via the import brokerage department of the courier company and/or postal organisation delivering your order.

Cancellation

If you are a consumer (i.e. you are not purchasing either wholly or in part for your business, or you are not a business) you have the right under the Distance Selling Regulations to cancel the contract and receive a full refund in respect of all goods purchased, except custom built products such as our wheels and frames. You have seven working days from the day after the date of receipt of the goods to cancel your contract in writing to us by email to service@ridefullgas.com, following which you must return your order in full. 

Any return made by post is at your own cost and risk. Details of how to return by post can be found here.

Before returning the items to us, you have a legal obligation to keep the goods in your possession and take reasonable care of them. If you do not do this, we may claim against you for compensation. If your contract is cancelled in this way we will refund any payment made when ordering, excluding any and all costs related to delivery, within 30 days of receipt of the cancellation.